Horizons has been a strong resource in the community since its inception. We hope this section brings new information to the youth and families of our community.

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Frequently Asked Questions

When is Horizons open for business?

Horizons is open for business Monday-Thursday, from 10am-7pm, and on Fridays from 10-6:30pm.

Are there age limits on who can receive services through Horizons?

We typically provide services to youth ages 14-19, though certain programs work with young adults up to 26 years old. Contact the Program Directors for more specific information.

Where is Horizons located?

We're located at 440 Potrero Avenue in San Francisco's Mission District. The cross street is 17th. Please see our Contact page for bus line information.

Do I need to be a legal resident to receive services?

No. Horizons serves all qualified youth and young adults regardless of immigration status. However, our employment program only provides jobs to youth that have legal employment authorization.

Are services free?

All services are free.

How can our school/organization arrange for an educational presentation at our site?

Our Prevention program can arrange for great presentations at your site on a wide variety of subjects. Contact the Program Director for more information.

Does Horizons offer jobs for youth?

Yes. Horizons has both after-school and summer jobs for youth 14-18 years old. Contact the Employment department for more information.

Who can I talk with to see if my child has problems with drugs or alcohol?

Contact our Prevention team for a consultation.

At which schools does Horizons provide counseling services?

This varies year-to-year, however Horizons currently provides services at James Lick Middle School, John O'Connell High, Mission High, Galileo High and Newcomer High.

Are services offered in Spanish?

Yes. All Horizons staff are bilingual. We can provide all of our services in Spanish when appropriate.

Is family counseling available?

Yes. Please contact the Substance Abuse Treatment program to arrange for family counseling.

Are substance abuse counselors certified?

Yes, Substance Abuse counseling staff are either certified or in the process of becoming substance abuse certified.

Do I have to live in the Mission to come to Horizons?

No. Youth can live anywhere in San Francisco to receive services, though a majority of our participants live in the Mission District.

Is my child supervised and safe at Horizons?

Yes. Horizons staff supervises all programs. However, parents and guardians should arrange to pick-up their children at the conclusion of their participation. Horizons can't insure the safety of youth once they leave the premises.

Can Horizons arrange for transportation?

No. However, we typically bring youth home in our vans after a supervised field trip or late-night outing.

If we want to collaborate with Horizons, what steps should we take?

First, contact the Director of the program that interests you. Then, if an understanding is reached, we will create a Memorandum of Understanding (MOU) that outlines the collaborative details.

Can I do my community service hours or senior project at Horizons?

Some programs have made arrangements to accommodate community service, though decisions are made on a case-by-case basis. Contact the Program Directors to discuss.

Does Horizons provide childcare?

No. However, we are working on making arrangements with community partners to make this possible.

Are Horizons counseling sessions confidential?

Absolutely. However, counseling staff are bound by California State law to be mandated reporters in instances where abuse, self-harm or physical threats are reported or observed.


Horizons "One-Sheet"
This is a one-page description of our services. Perfect for educators and other youth development providers that want to print something about Horizons to post at their agencies, share with colleagues, or distribute at information fairs.

Download One-Sheet PDF

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